Privacy Policy

At DigiAus, your privacy is important to us. As a digital growth partner supporting Australian retailers with WooCommerce development, loyalty apps, POS integrations, and marketing automation, we are committed to protecting any personal and business data you share with us. This Privacy Policy outlines how we collect, use, store, and disclose information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of information:

  • Business Information: Store name, industry, website URL, ABN.
  • Personal Information: Names, contact details (email, phone), job titles.
  • Technical Information: IP addresses, browser type, operating system, and usage statistics via analytics tools.
  • Integration Data: Data exchanged during POS, CRM, accounting software (e.g., Xero, Pronto) or WooCommerce integration.
  • Marketing Data: Preferences, open/click data on email campaigns, and customer interactions via loyalty apps.

2. How We Use Your Information

  • Provide and improve our development and integration services.
  • Configure and maintain secure connections between your store and third-party platforms.
  • Deliver customer support and service notifications.
  • Send updates, promotional emails, or newsletters if you have opted in.
  • Ensure compliance with legal obligations.

3. Disclosure of Information

We do not sell or rent your information. We may share it:

  • With third-party platforms such as Xero, Pronto, or email marketing providers to fulfill service delivery.
  • With contractors or service providers who assist in project execution, under confidentiality agreements.
  • If required by law, regulation, or court order.

4. Data Security

We apply industry-standard security measures to protect your data, including encrypted connections, restricted access, and secure storage systems. Despite our best efforts, no online transmission is completely secure, and we cannot guarantee absolute data protection.

5. Your Rights and Choices

You may:

  • Request access to the data we hold about you.
  • Ask us to correct inaccurate data.
  • Withdraw consent from marketing communications at any time.
  • Request deletion of personal information where applicable.

6. Cookies & Tracking

Our website uses cookies and tracking tools to enhance your browsing experience and collect usage statistics. You may adjust your browser settings to disable cookies, though this may affect certain site features.

7. Third-Party Links

Our site and services may link to external websites. We are not responsible for the privacy practices or content of these third parties.

8. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

DigiAus
Email: info@digiaus.com.au
Website: www.digiaus.com.au